Creditview Eglinton Animal hospital

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Job Title: Veterinary Assistant / Receptionist

About Us: Creditview Eglinton Animal Hospital is a compassionate, patient-centered animal hospital dedicated to providing the highest standard of veterinary care to pets in Mississauga, Ontario. We are a team of passionate animal lovers who strive to create a positive and supportive environment for both our patients and our staff. We are seeking a dedicated and caring Veterinary Assistant/Receptionist to join our team.

Position Overview:

We are looking for a highly motivated Veterinary Assistant/Receptionist to support our veterinary team in providing exceptional care to our furry patients. As aVeterinary Assistant/Receptionist, you will play a key role in delivering excellent customer service, assisting with medical procedures, managing patient care, and ensuring a smooth and efficient operation of the animal hospital.

Key Responsibilities:

  • Client and Patient Care:
    • Greet and assist clients with the check-in/check-out process.
    • Provide support to veterinarians and technicians during exams and procedures.
    • Monitor patient health and communicate with owners about updates and treatment plans.
    • Maintain patient records and ensure they are up-to-date and accurate.
  • Clinical Support:
    • Assist with diagnostic tests, lab work, and treatments.
    • Operate medical equipment such as x-rays, dental surgery machine, etc
  • Front Desk / Administrative Duties:
    • Answer phone calls and schedule appointments.
    • Process payments and handle billing inquiries.
    • Maintain office supplies and ensure the front desk is organized.
    • Manage client correspondence via phone, email, and in-person.
  • Team Collaboration:
    • Work closely with veterinarians, technicians, and other team members to ensure high-quality care.
    • Maintain a positive and friendly atmosphere in the workplace.
  • Cleanliness and Safety:
    • Maintain cleanliness and organization in the treatment areas, exam rooms, and reception area.
    • Adhere to infection control protocols and ensure patient safety at all times.

Key Qualifications:

  • Education and Experience:
    • High school diploma or equivalent required.
    • Veterinary Technician/Assistant or relevant experience preferred.
    • Prior experience in a veterinary hospital or animal-related field is a plus.
  • Skills and Abilities:
    • Strong communication and interpersonal skills, with a passion for working with animals and their owners.
    • Ability to multitask and remain calm in a fast-paced, high-pressure environment.
    • Detail-oriented with excellent organizational skills.
    • Basic knowledge of animal care and handling.
    • Proficient in using veterinary software (e.g., AviMark).
  • Physical Requirements:
    • Ability to lift and carry animals and equipment.
    • Ability to stand for long periods and perform physical tasks as required.
    • Ability to work some evenings, weekends, and holidays as needed.

Why Join Us:

  • Competitive salary and benefits package.
  • A supportive and collaborative team environment.
  • Opportunities for professional development and continuing education.
  • Discounted pet care services for your own furry family members.

How to Apply:

Interested candidates are encouraged to submit a resume and a cover letter outlining their qualifications to info@creditvieweglintonvet.com or apply directly via Indeed.

Please use this subject: Veterinary Assistant / Receptionist Application

We look forward to meeting you and discussing how you can contribute to the continued success and growth of Creditview-Eglinton Animal Hospital.

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